FAQs

Making the decision to launch your business is a big deal. There is so much to think about and so much to do. The question you’re likely asking yourself is… Where do I start?

So you mastered a talent that just can’t wait to meet the public.  The online marketplace has undergone so many changes in the last several years. It has now become a massive collaboration with standards, regulations and endless ideas. Today, you don’t need to have a sizable amount of capital to enter the online market place.  All you need are the right tools, motivation and resources to put yourself on the map.  The carrot is a lot closer than you think.


FAQs

Q: How do we get started?

 

 

A:  The very first step in the marketing process is to have a strategic meeting to discuss your needs. I will familiarize myself with your product/service so I can conduct an in-depth analysis on how well your product can compete in the marketplace. I’ll be asking questions like what type of marketing/promotions you’ve already done, what ideas you have for your business, and get an idea of your budget. When I’ve obtained enough information, I’ll get back to you quickly on a strategic marketing plan and provide recommendations.

 

Q: How much will it cost me?

A: The cost will depend on what type of marketing services you’ll need. If you are looking for a completely branded, full-service marketing package, we can make that transformation happen and implement an effective marketing plan from A to Z. If you are looking for individual services, we will take a look at your needs on a case-by-case basis.

The main thing to remember is your budget sets the stage. I know first-hand what it takes to start a new business, and that resources are often limited. If there is a set marketing budget, I will take into account what your marketing needs are and provide options within that space.

Every client’s marketing needs are different. I bill my clients based on my time and am more than willing to work with clients to help share the load. It is a team effort which is why I often train my clients on best practices. So whatever your budget and bandwidth, we will work you in just about any capacity.

Q: How long will the website process take?

A: It depends on what assets and resources you are able to provide. If you are able to provide images and content for the site, from that point, it should take 2-4 weeks. If you need images and would like copywriting services, the process can take 6-8 weeks. Basically, the sooner I have website assets on hand, the more quickly your website can be finished.

 

 

 

Q: How much time do I spend on this?

 

A: We understand, sometimes there is just not enough hours in a day, which is why we will work with you in any capacity.  If you know exactly how you’d like your company to be presented…perfect, we can make that happen.  If you have the vision and would like us to help provide insights and recommendations, we will gladly take the ball and run with it.

 

Q: Do I need ongoing maintenance after my website is finished?

A: Yes. Our websites are built on an open-source platform that gives you the flexibility to make updates anywhere, as long as you have an internet connection and desktop. However, consistent software/plugin updates must be maintained to prevent your website from being vulnerable to malware injections and viruses. Additional security measures such as malware scanning are done monthly to ensure your website is operating at peak performance.

We do offer a monthly Maintenance Plan that includes software/plugin updates, fix any bugs or errors, malware scanning, an extra layer of security, and an hour worth of website updates, for $25/mo.

If you choose to opt out of the monthly Maintenance Plan, you can contact us if there are any issues with the site and we will fix for a flat fee of $200.

 

Q: What payment methods do you take?

A: You can pay by check,
debit/credit card or paypal. My payment link is: www.paypal.me/chantalmaddocks

 

Q: I already have a website, but need help with increasing traffic and sales.

A: Why has my website traffic slowed down? Why am I not making any sales? These are common problems website owners often have.  The first step is to conduct a website seo audit and try to identify any issues that are preventing your website from being indexed by Google bots.  From there, I will provide recommendations based on your industry, analysis and budget on what needs to be changed/improved to help gain traffic to your site and bring in business.

Q: Can you make updates to an existing website?

A: Depending on your website platform, I will most likely be able to update your website. However, precautions need to be taken like purchasing a daily back-up feature from your hosting provider. Every website should have this feature, however, since your website was designed by someone else, it is important to have a safety net to minimize any downtown, just in case.

 

 

Q: How do I compete with big companies?

 

A: Lucky for us, Google does not measure the quality of a website by the amount of invested capital.  The success of your website is heavily dependent on the content quality and product/service demand.  We will run competitive reports and analytics to see where your company would stand in the marketplace, then create an effective strategy to give your website the most exposure possible.

 

 

Q: What's the significance of the cherry blossom logo?

 

 

A: Cherry Blossoms in asian culture often symbolize a time of renewal, a fresh start, and a new beginning. The traditional cherry blossom stays dormant for most of the year. It’s working on it’s beauty and perfection on the inside. But when it is ready to bloom, it is absolutely breathtaking.

That is how I see many ‘start-up’ businesses. The business stays dormant for a long time, working, developing, and perfecting it’s product, service and operations. But with a little help, it will soon flourish into something beautiful.